We collect your personal information because it helps us deliver a superior level of customer service. It enables us to give you convenient information about our products and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest product announcements, software updates, special offers, and events that you might like to hear about.

There are a number of situations in which your personal information may help us give you better products. For example:

• We may ask for your personal information when you’re discussing a service issue on the phone with an associate, registering for a seminar, participating in an online survey, or purchasing a product.
• When you interact with dZine, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, contact preferences and information about the dZine products you own, such as their serial numbers and date of purchase; and information relating to a support or service issue.

We may use personal information to provide products that you have requested as well as for auditing, research, and analysis to improve dZine’s products.

dZine takes your privacy very seriously. dZine does not sell or rent your contact information to other marketers.

To help us provide superior service, your personal information may be shared with legal entities within the dZine group who will take steps to safeguard it in accordance with dZine’s privacy policy.

There are also times when it may be advantageous for dZine to make certain personal information about you available to companies that dZine has a strategic relationship with or that perform work for dZine to provide products and services to you on our behalf. These companies may help us process information, extend credit, fulfill customer orders, deliver products to you, manage and enhance customer data, provide customer service, assess your interest in our products and services, or conduct customer research or satisfaction surveys.

These companies are also obligated to protect your personal information in accordance with dZine’s policies, except if we inform you otherwise at the time of collection. If you are approved for service, your account will be governed by dZine and its carrier’s respective privacy policies. Without such information being made available, it would be difficult for you to purchase products, have products delivered to you, receive customer service, provide us feedback to improve our products and services, or access certain services, offers, and content on the dZine website.

At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.

dZine takes precautions - including administrative, technical, and physical measures - to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.

You can help us by also taking precautions to protect your personal data when you are on the Internet, make sure you use a secure web browser like Firefox.

dZine has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used. Naturally, you always have the right to access and correct the personal information you have provided. You can request a copy of your personal information, your product registration history, and your interactions with our sales and support agents by contacting us at our email address.